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- What is a Newsletter?
When you sign up for a newsletter, you will receive periodic emails from us when we have updated our site with new jewelry or when we are offering special deals online for subscribers only. We keep all email addresses confidential and strictly for our use. Like you, we hate spam too! And our updates come about once every 3-4 weeks. When ever you wish to be removed from the newsletter list, drop us an email stating so and we will remove you promptly.
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- I have submitted my registration form. Why can't I access wholesale prices right away?
We need to process your registration first. This usually takes one business day to verify your information. We will inform you by email when you can access the site using your User ID and password. To expedite the process please send any links to Yellow Page listings, website, or other proof of reseller status which apply along with your registration. Thank you for your patience.
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- I would rather see the jewelry in person before I purchase. Is that possible?
To locate retailers that feature Sosi B. Jewelry near you, please call (800) 798-2302. Retailers, you can see us at trade shows throughout the year. Click on the "Trade Show Schedule" button to see our dates and locations. We may have sales reps in your area, contact us to set up an appointment.
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- How do I care for my sterling silver jewelry?
It is natural for sterling silver jewelry to tarnish and oxidize. Daily wear will keep the jewelry from tarnishing. When you are not wearing your silver jewelry, the best way to store your jewelry is in sealed, air-tight plastic bags. We recommend snack or sandwich bags. Give your jewelry a good cleaning about once or twice a year with a silver cleaning solution or cleaning cloth. Do not leave your jewelry in the solution more than 3-5 seconds. Be sure to follow all directions on the bottle carefully. If you leave your silver jewelry in the cleaner solution too long the silver will turn any shade from yellow to black. You will need a metalsmith or jeweler to buff the shine back. Please call us if you are not sure about how to care for your silver.
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